Hawaii Five O Cabs Ltd

Reviews

• Lied to by the controllers

  I booked a cab for 8 o'clock in the morning at 7 o'clock. To take me to Colchester station. The weather was pretty bad but I assumed that as it was confirmed all would be OK. At ten past 8 I called to find out where the cab was, I was advised that the weather and traffic had caused delays. The cab arrived at 8.30 (by which time I had missed my train) The driver was very apologetic and said that it wasn't the weather or the traffic but lack of drivers and the fact that the school runs are the most important jobs!!! He said they were losing customers I am not surprised!!

  10

  Stuart F.
  Review Date: 05/01/2012 Report review
• Nice change

  this weekend i used hawaii 5 o to pick us up from ipswich and drop us off at 2:30 in the morning. this cost alot less than others and the staff were very friendly and helpful. i dont know who sheena p used but it cant have been these guys. well done and keep it up.

  10

  Rob M.
  Review Date: 18/04/2011 Report review
• Do NOT use this cab company

  Ridiculously rude telephonist and a no show cab after 25 minutes waiting for a cab. I called for the cab and clearly explained the address of where I was to be picked up. I was told a cab would be sent 'straight away'. After 20 mins the minicab (with the company telephone number displayed on the car) drove straight past me. I called the office 5 minutes later to ask how long the cab would be and I was told abruptly "we're not sending a cab to Bromley road" when I asked why he hung the phone up!! Completely unacceptable. I would never use their service again and discourage others from this dreadful company!

  10

  Sheena P.
  Review Date: 01/04/2010 Report review